Video | WCAX Across the Fence | February 17, 2014

Vermont's Long Term Care Ombudsman Project

Jackie Majoros, director of VLA's Long Term Care Ombudsman Project, and Russ Tonkin, a volunteer with VLA's Volunteer Ombudsman Project (VOP), discuss what the VOP is and does and how to become a VOP volunteer. The Project Staff and volunteers monitor and investigate the quality of care that Vermonters receiving Long Term Care services receive.