Vermont Legal Aid and Legal Services Vermont Keep Working for Vermonters While Handling Computer System Issues

Vermont Legal Aid and Legal Services Vermont take confidentiality, privacy and information security seriously. On May 10th, our IT department discovered that our shared computer system had been frozen. We quickly investigated the security of our whole computer system and reported the incident to law enforcement.

With the assistance of security experts, we made a preliminary determination that no client information has been exposed. We are taking steps today that will further protect data in the future.

Despite this disruption, staff members continue to serve Vermonters. If you are a current client, feel free to reach out to your attorney or advocate at VLA or LSV. If you have a new legal problem, please call us.

To contact us, Vermonters should leave a message on the statewide legal help number at 1-800-889-2047 or with the Office of the Health Care Advocate at 1-800-917-7787. Remember to share information about any important deadlines in your voice message.

Our websites were not impacted. The statewide legal help website at VTLawHelp.org continues to offer Vermonters help with civil legal problems. It also has the most recent COVID-19 related information on topics such as eviction, unemployment, stimulus checks, health care access and more.

Please be assured that we continue to work hard on behalf of vulnerable and low-income Vermonters.